{"id":7,"date":"2021-02-12T10:18:40","date_gmt":"2021-02-12T10:18:40","guid":{"rendered":"https:\/\/demosites.io\/neve-3\/?page_id=7"},"modified":"2025-06-10T12:58:12","modified_gmt":"2025-06-10T04:58:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/geeschen.com\/index.php\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/geeschen.com\/wp-content\/uploads\/2024\/04\/11-1024x1024.webp\" alt=\"\" class=\"wp-image-514\" style=\"aspect-ratio:16\/9;object-fit:cover\" srcset=\"https:\/\/geeschen.com\/wp-content\/uploads\/2024\/04\/11-1024x1024.webp 1024w, https:\/\/geeschen.com\/wp-content\/uploads\/2024\/04\/11-300x300.webp 300w, https:\/\/geeschen.com\/wp-content\/uploads\/2024\/04\/11-150x150.webp 150w, https:\/\/geeschen.com\/wp-content\/uploads\/2024\/04\/11-768x768.webp 768w, https:\/\/geeschen.com\/wp-content\/uploads\/2024\/04\/11.webp 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">1. What should I do if I am unable to log in to my ERP account?<\/h5>\n\n\n\n<p class=\"has-nv-light-bg-background-color has-background\">In the event you are unable to access your account, ensure that your login credentials are correct. If the problem persists, click on &#8220;Forgot Password&#8221; to reset your password or contact our customer support team for assistance.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">2. Will the ERP service work on my device?<\/h5>\n\n\n\n<p class=\"has-nv-light-bg-background-color has-background\">Our ERP service is compatible with a variety of web browsers including Google Chrome, Firefox, Safari, and Edge. Be sure your device has a stable internet connection and that Javascript is enabled in your browser settings.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">3. How often does the system undergo updates and maintenance?<\/h5>\n\n\n\n<p class=\"has-nv-light-bg-background-color has-background\">Our system is routinely monitored and updated. Any maintenance or updates are typically scheduled to occur during off-peak hours to minimize inconvenience.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">4. Is technical support available for first-time users?<\/h5>\n\n\n\n<p class=\"has-nv-light-bg-background-color has-background\">Indeed, we provide detailed instructional materials to new users and provide 24\/7 technical support.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">5. What preventive measures can I take if I experience technical issues with the website?<\/h5>\n\n\n\n<p class=\"has-nv-light-bg-background-color has-background\">First, update your web browser to the latest version and clear your browser cache and cookies. If the problem continues, please reach out to our technical support team.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">6. How secure is my data in your ERP service?<\/h5>\n\n\n\n<p class=\"has-nv-light-bg-background-color has-background\">We committed to ensuring the safety of your data. We utilize advanced data encryption, firewalls, and conduct regular security audits in line with international data protection standards.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">7. Is there a concurrent use limit on your ERP system?<\/h5>\n\n\n\n<p class=\"has-nv-light-bg-background-color has-background\">Our ERP system is designed to support a large number of users simultaneously. However, if you notice any decrease in system performance with multiple users, please reach out to our support team.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">8. How do I integrate my existing systems with your ERP service?<\/h5>\n\n\n\n<p class=\"has-nv-light-bg-background-color has-background\">We provide user-friendly APIs and detailed integration guides. Our support team is also readily available to assist you with the integration of your current systems with our ERP service.<\/p>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>1. What should I do if I am unable to log in to my ERP &hellip;&nbsp;<a href=\"https:\/\/geeschen.com\/index.php\/faq\/\" class=\"\" rel=\"bookmark\">\u9605\u8bfb\u66f4\u591a &raquo;<span class=\"screen-reader-text\">Frequently Asked Questions<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"full-width","neve_meta_container":"","neve_meta_enable_content_width":"on","neve_meta_content_width":60,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"off","_themeisle_gutenberg_block_has_review":false,"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","footnotes":""},"class_list":["post-7","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/geeschen.com\/index.php\/wp-json\/wp\/v2\/pages\/7","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/geeschen.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/geeschen.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/geeschen.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/geeschen.com\/index.php\/wp-json\/wp\/v2\/comments?post=7"}],"version-history":[{"count":7,"href":"https:\/\/geeschen.com\/index.php\/wp-json\/wp\/v2\/pages\/7\/revisions"}],"predecessor-version":[{"id":517,"href":"https:\/\/geeschen.com\/index.php\/wp-json\/wp\/v2\/pages\/7\/revisions\/517"}],"wp:attachment":[{"href":"https:\/\/geeschen.com\/index.php\/wp-json\/wp\/v2\/media?parent=7"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}